Customer says Jackson Hewitt would not honor "refund guarantee" following tax return error

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Colorado Springs News colorado colorado springs news colorado-news el paso county news eric ross investigative investigative journalism investigative reporter investigative reporting jackson hewitt news news 5 investigates pueblo news Southern Colorado tax preparation tax return tax service taxes

Connie Smith, a Colorado Springs resident says the company made an error on her taxes last year and then refused to honor their …

WATCH: Semi hits car at Colorado Springs intersection

WATCH: Semi hits car at Colorado Springs intersection

Palmer Lake community reacts to a potential Buc-ee's location in the town

Palmer Lake community reacts to a potential Buc-ee's location in the town

City of Manitou Springs hosts its annual Christmas Parade Sunday

City of Manitou Springs hosts its annual Christmas Parade Sunday

Colorado Springs Fire Department weighs on expanding street outreach program

Colorado Springs Fire Department weighs on expanding street outreach program

Colorado Springs wellness clinic defends reputation after vaccine issue

Colorado Springs wellness clinic defends reputation after vaccine issue

Aimee Cox returns to Colorado Springs as Chief Housing and Homelessness Officer

Aimee Cox returns to Colorado Springs as Chief Housing and Homelessness Officer

Colorado Springs city leaders ask for change after 200% increase in juvenilles guilty of …

Colorado Springs city leaders ask for change after 200% increase in juvenilles guilty of …

"A violation of our rights" Colorado Springs residents say after claiming they haven't …

"A violation of our rights" Colorado Springs residents say after claiming they haven't …

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